Welcome to RG Couture! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. Introduction
RG Couture (“we,” “our,” or “us”) operates this website to provide online shopping services for clothing and fashion products. By accessing or purchasing products from our website, you accept and agree to be bound by these Terms & Conditions, which apply to all visitors, customers, and users of the site.
Our company is based in Egypt, and all transactions on our website are subject to Egyptian laws and regulations.
2. Products and Pricing
- All prices displayed on our website are in Egyptian Pounds (EGP) unless stated otherwise.
- We strive to ensure that all product descriptions, images, and prices are accurate, but errors may occur. In such cases, we reserve the right to correct any errors and update product details without prior notice.
- Prices are subject to change without prior notice. Sale or promotional prices are only valid for the specified duration of the offer.
3. Orders and Payments
- Orders can be placed through our website. Once your order is submitted, you will receive a confirmation email with the details of your purchase.
- We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (COD) within Egypt. Additional charges may apply for COD.
- Your order will only be processed after full payment has been received (unless you choose COD).
4. Shipping and Delivery
- We deliver products within Egypt. Delivery times and fees will be displayed at checkout.
- Orders are typically processed and shipped within [X] business days. Delays may occur due to holidays or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information. RG Couture is not liable for delays or losses caused by incorrect addresses.
5. Returns and Refunds
- We offer returns or exchanges within [X] days of receiving your order, provided the item is unused, undamaged, and in its original packaging.
- Refunds (if applicable) will be processed through the original payment method and may take up to [X] business days.
- Return shipping fees are the responsibility of the customer unless the product received is defective or incorrect.
6. User Conduct
By using our website, you agree not to engage in any activity that could harm our website, services, or reputation. This includes, but is not limited to:
- Providing false or misleading information.
- Attempting to hack or disrupt our website.
- Using our content or products for illegal purposes.
7. Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of RG Couture and is protected by copyright and intellectual property laws. Unauthorized use of our content is strictly prohibited.
8. Limitation of Liability
RG Couture will not be held responsible for any direct, indirect, or consequential damages resulting from the use of our website or products. Our liability is limited to the maximum extent permitted by Egyptian law.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
RG Couture
Address: [Your Address in Egypt]
Phone: [Your Phone Number]
Email: [Your Email Address]
Thank you for choosing RG Couture!